Website And Store Policies
Welcome to Neurodivergent Insights. By using our website and services, you agree to comply with these Terms of Service and Privacy Policies. Please read them carefully before proceeding.
Shop Terms and Conditions
Welcome to Neurodivergent Insights, including purchases made through ThriveCart. Please carefully review the following terms and conditions that apply to your purchases on www.neurodivergentinsights.com and ThriveCart.
1. Digital Product Usage and Refund Policy
Upon downloading or opening your purchased digital product, it is considered "used," and as such, all transactions made on our platforms are non-refundable and non-exchangeable. Given the intangible nature of our products, we maintain a strict no-refund policy. Neurodivergent Insights reserves the right to modify any information, including pricing, technical specifications, purchasing terms, and product/service offerings, without prior notice.
2. Delivery of Goods and Services
In the event that you do not receive the digital product link promptly after your purchase, we urge you to reach out to our dedicated support team at support@neurodivergentinsights.org. Please provide your transaction/payment details from either platform to ensure a swift resolution and prompt delivery of your purchased product.
3. Purchase Agreement Terms
When acquiring digital products such as PDF downloads and online materials from our platforms, you agree to adhere to the terms and conditions outlined herein. We kindly advise consumers to carefully read and understand these terms before proceeding with any purchase.
4. Payment and Refund Policy
All transactions involving intangible products, PDF downloads, resource materials, and online content are conducted securely through reputable payment gateways like Stripe, including those facilitated by ThriveCart. These gateways utilize SSL encryption, ensuring the safety and security of credit and debit card transactions across various countries. Rest assured, your personal details are not retained during this process.
By proceeding with your purchase on either www.neurodivergentinsights.com or ThriveCart, you acknowledge and accept the above-stated terms and conditions. Your satisfaction is important to us, and we are committed to providing you with exceptional digital products and services. If you encounter any issues or have questions, please do not hesitate to reach out to our support team at support@neurodivergentinsights.org.
Thank you for entrusting Neurodivergent Insights and ThriveCart with your digital product needs. We look forward to serving you with high-quality offerings and top-tier customer support.
Privacy Policies (Store)
At Neurodivergent Insights, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the ways in which we collect, use, and safeguard your data when you interact with our website and make purchases through our store.
Information Collection
When you visit our website or make purchases from our store, we may collect certain information to provide you with a tailored experience and exceptional service. This information includes:
Personal information such as your name, email address, billing address, and payment details when making a purchase.
Automatically collected data such as your IP address, browser type, device information, and browsing activity.
Consent
By using our services, you provide explicit consent for us to collect, process, and store your data. You have the right to withdraw this consent at any time.
Data Collection and Use of Information
The information we collect is utilized for the following purposes:
Processing and fulfilling your purchases.
Delivering digital products and order-related communications.
Personalizing your experience on our website.
Improving our products, services, and website functionality.
Providing relevant marketing communications based on your preferences.
We process your data based on the necessity of fulfilling our contractual obligations.
Data Controller
Neurodivergent Insights is the data controller for the personal data collected through our website.
Data Security and Data Retention
Your data security is of utmost importance to us. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. Our payment gateways use secure encryption methods to ensure the safe processing of your transactions. We retain your data only for as long as necessary to fulfill the purposes outlined in this policy and as required by law.
Data Transfers
Your data may be processed and stored in countries outside the European Economic Area (EEA) that may not provide the same level of data protection. We ensure that appropriate safeguards are in place for such transfers.
User Rights
You have the right to access, rectify, and erase your personal data. To exercise these rights, contact us at privacy@neurodivergentinsights.org
Legal Bases for Processing
We process your data based on the necessity of fulfilling our contractual obligations, compliance with legal obligations, and legitimate interests.
Third-Party Services
We may engage third-party services to enhance your browsing and shopping experience. These services may include website functionality, payment processing, and email communications. Please note that these third parties have their own privacy policies governing the use of your information.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your website experience. These technologies enable us to analyze user behavior, improve site performance, and customize content to your interests.
Your Choices
You have the right to control your personal information:
You can manage your communication preferences and opt out of marketing emails by clicking the "unsubscribe" link in our emails.
You can disable cookies in your browser settings, although this may impact your website experience.
Children's Privacy
Our website and store are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with their information, please contact us.
Contact
For any questions, concerns, or requests related to your data, please contact us at privacy@neurodivergentinsights.org.
Changes and Updates to Privacy Policy
We reserve the right to modify these Terms of Service at any time. Changes will be effective upon posting on our website. We may update our Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes through prominent announcements on our website.
By using our website and making purchases through our store, you acknowledge and agree to the terms outlined in this Privacy Policy. Your privacy is important to us, and we are dedicated to ensuring the protection of your personal information.
Last updated: 08.12.23
For questions or concerns related to our Privacy Policy, please contact us at support@neurodivergentinsights.org.
Policies for the Learning Nook
Welcome to the Learning Nook, an online community designed for neurodivergent adults to connect, learn, and thrive. To ensure this space remains safe, inclusive, and supportive, we have established the following policies. By subscribing to the Learning Nook, you agree to these terms.
1. Nature of the Service
The Learning Nook provides immediate access to digital resources, an online community, and exclusive content tailored for neurodivergent adults. Subscriptions include ongoing access to these benefits as long as the membership remains active and in good standing.
2. No Refund Policy
Due to the nature of digital content, all subscription purchases are final. Members receive immediate access to exclusive resources upon subscribing, and we cannot offer refunds for any reason, including partial refunds for unused portions of the subscription term. We encourage members to carefully review all details of the membership before subscribing.
3. Automatic Renewals
Memberships to the Learning Nook automatically renew annually to ensure uninterrupted access. Members are responsible for managing their subscription, including canceling before the renewal date if they no longer wish to continue. A tutorial video on how to unsubscribe is available, and we’re happy to assist with the process if needed.
4. Community Guidelines
We prioritize creating a safe and respectful environment for all members. Violations of our community guidelines, such as harassment, hate speech, or other harmful behavior, will result in the immediate revocation of access without refund. These measures ensure the integrity and safety of our community.
5. Payment Disputes and Chargebacks
If a payment dispute or chargeback is initiated with your financial institution, access to the Learning Nook will be suspended while the matter is under review. If the dispute is resolved in our favor, access will remain revoked, and no refunds will be issued. Members are encouraged to contact us directly with any billing concerns to avoid misunderstandings or service interruptions.
6. Member Responsibility
Members are responsible for maintaining accurate payment information and ensuring their account is in good standing. Failure to update payment details may result in interrupted access. It is also the member’s responsibility to familiarize themselves with our policies and terms.
7. Customer Support
We are committed to providing support to all members. If you experience issues with your membership or have questions about your account, please reach out to us directly at support@neurodivergentinsights.com. Most concerns can be resolved promptly without the need for disputes or chargebacks.
8. Policy Updates
We reserve the right to update these policies as needed to reflect the evolving needs of our community. Any significant changes will be communicated to members in advance.
9. Digital Nature of the Service
As a digital product, membership to the Learning Nook does not involve any physical goods. Members acknowledge that they receive immediate, ongoing access to a suite of digital resources, which constitutes delivery of the service upon subscription.
Website Privacy Policy
Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These functional and required cookies are always used, which allows Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Data Collection and Usage
We collect and process personal data for the purpose of providing products, services, and relevant communications. Data includes personal information, browsing activity, transaction details, and communications.
For Website Visitors
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.